Hello, Olá, Bonjour,
My name is Mateus.
I´m a designer/leader
based in Paris, France.
I design and build products and services.
I have 20+ years of experience, with 10+ as a people manager.
I lead, recruit and nurture design teams, setting up healthy organizations.
I drive cross-functional collaboration, integrating user-centered design as a critical capability.
Here are some places where I've worked:
Here are some things I do:
UX Design
I design experiences that combine ease of use and emotional engagement in order to fulfill customer expectations and business goals
Service design
I design service ecosystems (physical, digital or both) that include every customer touchpoint with a brand and all backstage activities necessary for implementation.
Product Design
I design digital products and evolve existing ones using user-centered methodologies to make their value proposition tangible.
User Testing
I write and conduct user testing to evaluate proposed solutions and interactions with products and services, to find areas that need improvement and iteration.
Design Research
I use qualitative and quantitative research methods to reveal unmet customer needs and generate insights on how to address their pain points.
Facilitation
I write, plan and facilitate workshop and co-creation sessions including clients as well as end customers in order to quickly turn insights into solutions.
Design Management
I manage design teams and projects. l also help companies organize their design team, set up design roles and responsibilities, methods and processes.
Product Strategy
I plan a product’s functional roadmap and development cycle, tracking its performance and adjusting course as needed.
UX Strategy
I help align experience with business and brand strategies. I guide companies into approaching design and experience as key strategic differentiators.