Hello, Olá, Bonjour,
I design and build products and services.
I have 20+ years of experience, with 10+ as a people manager .
I lead, recruit and nurture design teams, setting up healthy design organizations.
I drive cross-functional collaboration, integrating user-centered design as a core business capability.
My name is Mateus.
I´m a designer/leader based in Paris, France.
I have been employed at the following companies:
I have…
Lived in Brazil, the United States and France.
Been employed by companies from three different continents.
Collaborated with teams in over 14 countries, both remotely and on-site.
Designed products launched in over 30 countries and reaching hundreds of thousands of users.
These are a few of the things I do:
Design Management
I manage design teams and projects. I also help companies organize their design team, set up design roles and responsibilities, methods and processes.
Service Design
I design service ecosystems (physical, digital or both) that include every customer touchpoint with a brand and all backstage activities necessary for implementation.
UX Strategy
I help align experience with business and brand strategies. I guide companies into approaching design and experience as key strategic differentiators.
User Testing
I write and conduct user testing to evaluate proposed solutions and interactions with products and services, to find areas that need improvement and iteration.
Design Research
I use qualitative and quantitative research methods to reveal unmet customer needs and generate insights on how to address their pain points.
Facilitation
I write, plan and facilitate workshop and co-creation sessions including stakeholders as well as end customers in order to quickly turn insights into solutions.
UX Design
I design experiences that combine ease of use and emotional engagement in order to fulfill customer expectations and business goals.
Product Strategy
I plan a product’s functional roadmap and development cycle, tracking its performance and adjusting course as needed.
Product Design
I design digital products and evolve existing ones using user-centered methodologies to make their value proposition tangible.